MANAGER’S NOTE:
Use your expertise and unbiased perspective to help the sales agent close the sale. Encourage the agent to reexamine the circumstances to help push the sale forward.
Ending the Sales Appointment
It is important to understand that most interactions with a customer will not lead to a sale. However, each time you meet with a customer, you should end the interaction with an understanding of what they like and how you plan to follow up with them.
- Try and have a reason to contact the customer after their visit.
- Make sure you have the correct contact information for the customer.
- Be sure to update your notes in traffic.
